Accessibility course

When I first started working at Cultivate Learning, I was introduced to a short course that had been modified for our department on accessibility. It had originally been created for professors in Washington state, but because Cultivate Learning staff create resources for educators across the country, it’s understood that these resources need to be created with accessibility in mind. I decided to work on the course along with my other onboarding materials, and it proved to be very practical and helpful. 

The first portion of the course covered the basics: what accessibility is, why it matters, and the overlap and difference between accessibility and accommodation; types of disabilities and barriers; assistive technology; accessible design principles and universal design; and relevant laws and policies. I had some basic understanding of some of this content, but it was incredibly useful having so much of this foundational knowledge bundled together, along with lots of helpful additional links and resources. After reviewing this portion of the course, I felt like I had a much better understanding of accessibility, especially as it relates to educational contexts. 

The second part of the course dove into more specifics around the how of accessibility, focusing specifically on the creation of digital content. We covered information on how to create accessible Word documents, PDFs, PowerPoint presentation decks, videos, images, and websites. Some of this content was a review from when I took the HTML and CSS course in grad school. Since it had been a few years, I was definitely rusty, and it was great having the chance to put accessibility steps into practice with hands-on exercises. In particular, I had never made an accessible PowerPoint presentation before, and I learned where specific tools were located and factors to keep in mind (slide titles, element reading order, etc). I was able to learn more about the creation of helpful alt-text through seeing examples and trying it out myself, and it was drilled home how important the use of headings and structure is across so many different types of digital files. I also had the chance to add captions to a video, a first for me.

Screenshots of different orientation and support materials I created for our digital asset management system, which included both accessibility and universal design principles (upper left: PDF summary structured with headings, upper right and lower left: PowerPoint decks with written instructions and screenshots with alt-text, lower right: captioned narrated video).

Our final assignment for the course asked us to evaluate and commit to ways in which we could make our day-to-day work more accessible. I outlined how I would make email correspondence and documentation on our digital asset management (DAM) system and its surrounding protocol and policies accessible. I also committed to making training materials for our DAM system using both accessibility and universal design principles. I recently followed through with this through the creation of a set of multimedia orientation and support content for standard users of the system. This includes narrated videos, detailed written instructions with screenshots, and brief silent video clips on a range of topics about the system: an overview of what DAM is, a tour of the interface, as well as basics on how to search the system, share and download assets, and create virtual collections. All this content was bundled into PowerPoint decks and a PDF which contained links to all the materials, all of which was made as accessible as possible. It was a fun challenge to think through all of the aspects of this project and find as many ways to make this information clear and engaging. 

I’m grateful to have had the chance to take this course as part of my onboarding, as accessibility is key to my role in making information available to the folks who need it. I knew I was a novice around many of these issues, and while I have a much better understanding of some basics, these modules have fostered an even greater sense of curiosity and excitement around learning more. As is the case with so many factors and identities to be considered in fostering inclusion, lifelong learning and ongoing tangible application is necessary.

Goodbye to AIC

Almost six years to the day after starting working at the Art Institute of Chicago, I said farewell to the museum, my colleagues, and my job last month. It was a bittersweet goodbye, and it’s incredible to look back at everything that’s happened in that time and how much I’ve grown and evolved professionally. The institutional photographic collection will always hold a special place in my heart - it’s the collection that acted as a springboard for me to learn about collections care, preventive conservation, archival best practices, and reference services. I completed a graduate certificate and masters degree using the collection as an opportunity to get hands-on experience and apply what I was learning. And the collection itself was such a joy to work with - lots of mysteries but also so many gems. 

Silent video tour of the archives.

Black and white contact sheets from the archives.

Aside from the images I worked with on a daily basis, I think I’ll most miss working with so many talented, passionate, and thoughtful colleagues. Museum workers truly are a unique breed, and though it took some time to find community, my experience working at the museum completely transformed once I formed relationships with peers across the institution. This was especially true with equity work through Mass Action, through the changes in communication brought about by the pandemic, and through the unionization efforts. Museum staff make a museum, they are the museum, and I feel so fortunate to have worked alongside so many amazing folks. I hope the field as a whole can evolve to better support everyone.

Black and white photograph in the archive; image depicts a photographer on scaffolding in a gallery.

Silent video of a drawer of exhibition image catalog cards from the archive.

I’m moving on in order to better care for myself, and hopefully to make more of a positive and direct impact on the world around me. Perhaps someday I’ll return to museum work someday, but for now, I have lots to look forward to in the form of a new job and entirely new field to learn about: early childhood education. I am going to be working as the digital asset specialist for Cultivate Learning, which is part of the University of Washington. I’m excited to begin this fully remote job and this next chapter in my career.

Virtual MLIS graduation

I graduated with a Masters of Library and Information Science (MLIS) from San Jose State University’s (SJSU) iSchool program in May 2020. I started this program back in January 2018, and this time felt like it went by in the blink of an eye. I went into my courses not knowing what to expect, but I’ve walked away having gained so much - breadth and depth of knowledge about information science, practical information for archival and digital asset management work, and new friends and mentors. Working full-time while taking two classes each semester was challenging, but I feel so fortunate to have put much of what I’ve learned to use in my job.

Celebrating digitally

Celebrating digitally

Due to COVID-19, the in-person graduation ceremony for SJSU was postponed, and our ceremony was held online. Additionally, the iSchool created a website to gather information about the graduating class, award recipients, and the virtual graduation ceremony. Here’s my page on the iSchool website. Both venues - while not a 1:1 replacement for an in-person experience - provided a sense of closure and an opportunity to reflect and celebrate, which I appreciated. My family had the chance to attend the virtual ceremony, even while living hundreds of miles away, and it was great to surprise them with the news that I had received the Director’s Award for Excellence in Intellectual Inquiry.

Student speaker Sharaya Olmeda

Student speaker Sharaya Olmeda

Dr. Sandra Hirsh, the Associate Dean for Academics, College of Professional and Global Education provided the welcome address for the virtual convocation. She provided information about the history of SJSU’s iSchool as well as some features of this program being fully online, especially the ability to connect with students across the globe. Next, Dr. Ruth Huard, the Dean, College of Professional and Global Education, gave the Dean’s address. It felt affirming to hear her talk about human-centric approaches to information, and how our work can create community. Sharaya Olmeda, the recipient of the Ken Haycock Award for Exceptional Professional Promise and the student speaker, also discussed the potential for information to empower, build, and create unity among our communities. I had the chance to partner with Sharaya in a group project for our Information Retrieval Systems course in our first semester of the program - it was so wonderful to see her recognized for her hard work, and to hear her (incredibly inspiring!) perspectives on our field. She also pointed to our program being 100% online as making our cohort of roughly 600 graduating MLIS and MARA students being uniquely poised to help our communities adapt to a virtual world.

View of graduation in a time of COVID-19

View of graduation in a time of COVID-19

The last speaker was Julius Jefferson, the graduation speaker, section head of the Congressional Research Service at the Library of Congress, and ALA President from 2020-2021. He underscored some of the ideas Dr. Huard and Sharaya discussed - that we can make a difference and information professionals and that we are prepared to thrive in a digital world. He also recognized our class for the challenges we have experienced in wrapping up our master’s degrees while facing the realities of COVID-19. I appreciated his thoughts on how information professionals are essential workers, because of the critical role of accurate, authoritative information in today’s always-changing world. This paralleled his assertion that librarianship (and information work more broadly) is a practice given the evolving nature of the work, and that ongoing professional development is key to understanding how to help our communities. As our professors have told us all along in this program - lifelong learning is important! He also touched on our global responsibilities, that human rights and information services go hand in hand, and that we need to integrate social justice in our work. Each of the speaker’s remarks and the virtual graduation ceremony as a whole was grounding for me, given our uncertain, troubled times. It felt nice to look to the future optimistically. 

I was hesitant to pursue a master’s degree for a lot of reasons, even though many friends and mentors in the field suggested this would be my best bet moving forward in my career. I am so happy I decided to take the leap, in spite of the long nights and weekends spent working on group projects, research projects, and coding assignments. I know I’ve grown so much as a result of this program, and I’m excited to see where my career path goes from here.

Hosting an intern & MoCP field trip

This winter and spring, my department is hosting a wonderful intern, and one of the other managers and I have been co-mentoring her. We’ve based our curriculum for her time with us on the life of an image - the core functionality of our department - photography creation, image editing, metadata creation, and image management. In addition to getting hands-on experience in these different aspects of our daily work, we’ve also arranged a few field trips. The first was a behind-the-scenes look at the museum’s Thorne Miniature Rooms, since our intern is working to digitize archival material from that collection (amazing drawings of some of the furniture!). 

One of the Thorne Miniature Rooms

One of the Thorne Miniature Rooms

Our second trip took us to the Museum of Contemporary Photography (MoCP) just down the road from us. My fellow co-mentor worked at MoCP while she was in college, so she clued me into the fantastic offerings they have for scheduling a visit. In addition to viewing the rotating exhibits on display, visitors can request exhibition tours and print viewings. For the print viewings, which is the option we went with for our field trip, the curators have pulled together groups of prints around different themes. We selected two of these print collections: alternative processes and techniques, and picturing Chicago. When the staff who facilitated our discussion heard that we were coming from the Art Institute of Chicago, they ended up pulling additional selections - which was so wonderful!

The majority of our department ended up tagging along on our field trip, as did an intern and fellow from the Photography department and a staff member from the Publishing department at the museum. We began our visit by spending some time in the exhibit on display, In Real Life, which was thought-provoking:

“As the powerful technology behind artificial intelligence grows more sophisticated, machines have developed the capacity to not only capture images but to “see” them as well. In Real Life is an exhibition seeking to examine the real-world impact of computer vision—from the murky ethics of data collection and surveillance to the racial and gender biases that abound in facial recognition technology.

Through the lens of seven artists working with a range of digital media, In Real Life presents works that grapple with the fraught relationship between humans and technology, with an emphasis on the social and aesthetic ramifications of machine “seeing.” With a charged underpinning of human biases, these pieces, many of which were generated through algorithmic technology, present a speculative near-future wherein the socio-political consequences of AI have already begun to compromise how we visualize the world—and our humanity.”

Installation of works from In Real Life

Installation of works from In Real Life

We then gathered in the instructional space upstairs with a couple of MoCP staff and the prints. They invited us to take a closer look, and we then dove into conversations about each of the prints - the materiality and process, the concept, the history, and more. Given the range of types of photography, from straight documentary to highly conceptual, there was a lot of great discussion around each of the works. It felt like being back in art school in some ways, and I really enjoyed our time spent together viewing and talking about the prints.

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We wrapped up our trip with a tour of some of their collection storage space, a lucky bonus since we were coming from another museum! The staff were gracious enough to tour us around and talk about some of the other prints that are in the museum’s collection. Our intern let us know that she enjoyed this part of the field trip in particular, and as someone who nerds out about collection storage space, my heart grew after hearing this.

Some of my favorite spaces in libraries, archives, and museums are where all of the materials are stored

Some of my favorite spaces in libraries, archives, and museums are where all of the materials are stored

I can’t believe this was my first trip to MoCP, after living in Chicago for 10 years. It certainly won’t be my last visit, though! A huge thanks to all the staff there, and to my co-mentor, for making this visit possible.

College Art Association 2020 conference

The College Art Association (CAA) held its annual conference in Chicago this year, and I was one of the fortunate staff who was able to attend from my museum. While many of the sessions were geared more towards those working in academia - especially college professors in arts and art history - I went to a number of sessions that dealt with photography, archives, and technology.

The role of photography in Los Angeles’ redevelopment

The role of photography in Los Angeles’ redevelopment

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The first such session was entitled ‘Documenting Community Change,’ which addressed tension between renewal and preservation through a photographic lens. There were four panelists who presented - Documenting Urban Change as a Civil Wrong: A Case of Photographic Evidence in the Construction of the New York City Subway; Framing the Formless: Photography’s Urban Renewal in 1940s Los Angeles; A Pioneering Experiment: Documenting Urban Renewal in Hyde Park, Chicago; and The Bottom: The Interstate and Highways Defense Act & Segregation in Baton Rouge. The first presentation provided a wonderful early case study of how photography can be used in the court of law. The transcripts of the court proceedings underscored how photography may be conceived as evidence, as facts, and how subjectivity and creativity may obscure this objectivity. This feels like a challenge we still face today in how we conceive of lens-based images. The second and third presentations looked at cases where photography was an integral - and once again biased - way in which groups (a government branch or a university, in these cases) make their case for sweeping change. In both cases, photography was a tool used to “document” urban blight, and in Los Angeles, photo composites and graphic design then functioned as a stand-in to show what could replace this blight. The final presentation looked at a contemporary example of documenting shifting landscapes. This project featured community participation and demonstrated the power of lens-based media when it isn’t being used to capitalize off its subjects. I walked away from this session thinking a lot about photography, the photographic archive, and how viewers and researchers create meaning from images.

Transcript of court proceedings featuring discussion of the limitations of photography as evidence

Transcript of court proceedings featuring discussion of the limitations of photography as evidence

I also attended a session organized by the Visual Resources Association (VRA) - ‘Hands-on to Eyes-on: From Material Collections to Digital Exhibitions.’ Each of the presenters discussed the ways in which their institutions have leveraged special collections in classrooms at their colleges or universities. At Minneapolis College of Art and Design, for example, there is an object library of raw materials, replicas, original historic materials, tools, and pigments that art history professors can integrate into lectures. This allows students to more fully understand artwork as objects - materiality, process, creation - in conjunction with intellectual and aesthetic aspects of artwork. The School of the Art Institute of Chicago features a related teaching collection in the form of a textiles resource center - with 400 objects and 2,000 supporting books - and fashion collection - with 1,400 garments and accessories, and supporting videos and books. While these materials are fairly accessible to students, and staff managing these collections are actively digitizing and creating robust metadata to increase access. The last presentation brought in staff and faculty from the University of Chicago to discuss how the university has leveraged its art museum, the Smart Museum of Art, to incorporate hands-on curatorial training for students. Over the course of two quarter-long classes, university students had the chance to design and install an exhibit around a topic of the group’s choice, work that included: proposing theme ideas, combing the Smart Museum of Art’s collection for pieces to include, and generating interpretive text. The students functioned as a curatorial cohort and worked directly with museum staff on all aspects of the exhibit. It was fascinating to hear about the collaboration - the ways in which the museum benefited from the students’ insights, especially as it related to how objects were categorized in their catalog, and the ways in which the students were exposed to a range of work in the field. It is exciting to think about all the potential in archive, library, and museum collections, and how these materials can be used in educational contexts.

Special fashion and textiles collections at SAIC

Special fashion and textiles collections at SAIC

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Two sessions I attended towards the end of the conference dove into the role of technology in digitized and digital collections. In ‘Beyond the Algorithm: Art Historians, Librarians, and Archivists in Collaboration on Digital Humanities Initiatives,’ presenters discussed the ways in which their institutions are evolving with ever-changing tools and user expectations. They discussed IIIF, machine learning, collaborative projects, and database technologies. Conversations around metadata really resonated with me, especially the challenges of classification, geodata, and how we document gaps in our knowledge. It is encouraging to think about how linked open data may help to some of this end, as ownership and contribution of knowledge can be collectivized. The last session I attended, ‘Defining Open Access,’ evaluated if and how institutions should make available online their digitized and digital collections. There were compelling arguments from a variety of perspectives, and it was helpful to get a better grasp on some of the challenges: the manpower required to do this work; copyright, privacy, and traditional knowledge concerns; inconsistent rights statements in image records; understanding that open access may result in images or data being used in ways institutions do not always like. I am an advocate for making as much information - whether it be in the form of images, text, or time-based media - available to our users, and these presentations gave me a more nuanced understanding of when this may not be possible. 

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The conference also included optional field trips, and I am so happy that I decided to make the trek to the Harold Washington Library Center, the main branch of the Chicago Public Library, in order to tour their special collections. Archivist Michelle McCoy provided us with background information about the library and its special collections unit; the creator communities represented in the collections; and the prints, books, and objects she pulled to show us. I had no idea that the library had materials like sculptures, paintings, and miniature models in its holdings, and it’s so heartening to know that anyone can come in to view these materials. 

The research room for the special collections at the Harold Washington Library Center

The research room for the special collections at the Harold Washington Library Center

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I decided to attend the conference fairly spur of the moment, and I walked away having learned so much. I feel fortunate to live in a city which is often host to larger conferences like these, and I hope to attend more like this one in the future.